DMSTrack – Advanced Shipment Tracking & Order Visibility

For e-commerce businesses, efficient order tracking and shipment management are crucial for maintaining customer satisfaction and operational efficiency. DMSTrack, a cutting-edge solution from DMSMatrix, provides businesses with real-time shipment tracking, automated updates, and streamlined logistics monitoring.

With DMSTrack, sellers, marketplaces, and fulfillment centers can track orders seamlessly across multiple carriers, improving transparency and ensuring timely deliveries. Whether handling domestic shipments or international logistics, DMSTrack enhances visibility, minimizes disputes, and boosts customer confidence.

About DMSTrack

DMSTrack is a fully integrated shipment tracking system that allows businesses to monitor their orders across different carriers and shipping networks. Designed to provide real-time insights into shipping performance, it helps businesses reduce delays, proactively handle exceptions, and keep customers informed at every stage of delivery.

This solution integrates with major logistics partners, ensuring seamless connectivity between sellers, couriers, and customers. With automated notifications, detailed analytics, and robust tracking tools, DMSTrack simplifies order monitoring and enhances shipping efficiency.

Services Offered by DMSTrack

Real-Time Shipment Tracking

Monitors shipments from dispatch to final delivery.

Provides live updates on package location and estimated arrival time.

Enables sellers to proactively handle delayed or lost shipments.

Multi-Carrier Integration

Supports tracking across multiple courier services, including FedEx, DHL, UPS, USPS, and more.

Centralizes shipment data for businesses using multiple shipping providers.

Eliminates the need for separate tracking portals, offering a unified view.

Automated Customer Notifications

Sends proactive email and SMS notifications to customers regarding shipment status.

Customizable tracking pages with branded experience for improved customer engagement.

Reduces customer inquiries by keeping buyers informed throughout the delivery process.

Order Status & Delivery Insights

Provides comprehensive shipment history and order status details.

Generates reports on delivery timelines, delays, and courier performance.

Helps businesses optimize logistics strategies based on performance insights.

Exception Management & Dispute Resolution

Identifies delays, lost shipments, and damaged goods in real time.

Facilitates faster resolutions with courier companies and insurance claims.

Reduces refund and chargeback disputes by providing accurate delivery records.

Returns & Reverse Logistics Support

Simplifies return shipments with easy-to-generate return labels.

Integrates with return management solutions for hassle-free processing.

Enhances customer satisfaction with smooth return handling.

Features of DMSTrack

Universal Shipment Tracking

Covers multiple carriers and delivery services worldwide.

User-Friendly Dashboard

Centralized panel for monitoring all shipments.

Customizable Notifications

Set up personalized alerts for customers and sellers.

Advanced Reporting & Analytics

Gain insights into logistics performance.

Seamless E-Commerce Integration

Works with marketplaces, order management systems, and fulfillment solutions.

Smart Filtering & Search

Locate specific shipments quickly with advanced filters.

No matter the courier company delivering your package, DMSTrack has you covered. We support a vast network of couriers worldwide.

Stay informed every step of the way. DMSTrack provides live updates on your shipment’s progress, so you always know where your package is.

Need to track multiple packages from different couriers? No problem! DMSTrack allows you to track several shipments simultaneously, keeping you organized and in control.

Want a detailed record of your package’s journey? DMSTrack provides a history log, including timestamps and locations. Additionally, you can opt-in for delivery notifications to receive alerts when your package reaches key stages, such as “Out for delivery.

Create a free DMSTrack account to save frequently tracked shipments for easier access and future reference.

Track Smarter

How it works for end consumers

Real-Time Visibility for Enhanced Customer Satisfaction

Keep your customers informed with real-time order updates, minimizing inquiries and boosting satisfaction. Proactively detect potential delivery delays and address concerns before they escalate. Provide a seamless tracking experience that builds trust and strengthens customer loyalty.

Data-Driven Insights for Smarter Shipping Decisions

Leverage customizable reports to analyze shipping performance and optimize operations. Identify the best and worst-performing carriers to reduce costs and improve delivery efficiency. Discover areas for enhancement in your shipping process to ensure maximum effectiveness.

Effortless Integration for a Streamlined Experience

Seamlessly integrate DMSTrack into your marketplace for a smooth, branded tracking experience. Keep your customers engaged with a unified tracking system that reinforces your brand identity. Access real-time shipment data to maintain accurate and up-to-date records.

Your Global Shipment Tracking Powerhouse.

DMSTrack: Your Global Shipment Tracking Powerhouse

DMSTrack is your all-in-one solution for global logistics tracking. We offer full visual tracking support for over 2,600 service providers, covering postal services, express delivery, sea freight, air cargo, and rail transportation.

Empowering the Global Trade Ecosystem

DMSTrack serves as a central hub connecting stakeholders within the global trade network. From cross-border e-commerce sellers to international buyers, we enable seamless package tracking. Our customized tracking solutions, real-time data monitoring, and cost-saving measures enhance customer satisfaction and after-sales service.

Effortlessly Track Any Package

With extensive carrier integrations, you can track any package using a tracking number from major logistics providers, ensuring a smooth and transparent delivery experience.

DMSTrack harnesses the power of information technology to automate and visualize logistics data, giving you full control over your shipments every step of the way.

World’s Leading Contract Logistics Provider

Revolutionize Your Tracking Experience: DMSTrack empowers you to navigate the complexities of global trade with confidence. Whether it’s a delicate document or a bulky crate, our advanced tracking system provides real-time insights into your package’s exact location, anywhere in the world.
Effortless Tracking for Everyone: Gone are the days of struggling with confusing carrier websites. DMSTrack offers a comprehensive solution, similar to popular services like UPS package number tracking, but with unmatched compatibility. Simply enter your tracking number, and we’ll provide detailed information about your shipment’s journey, including its estimated delivery date. DMSTrack simplifies tracking, regardless of the shipment’s complexity or route.
Streamline Your Workflow: Say goodbye to tedious manual queries. Our platform offers a standardized API and Webhook URL integration, automating data retrieval and streamlining the transmission of shipment information.
Unified Tracking Network: Connect with over 2,600 logistics providers in one convenient location. DMSTrack integrates seamlessly with small package couriers, sea freight companies, and air cargo carriers, eliminating the need for individual logins and fragmented tracking experiences
Visualize Your Shipments: Gain a clear understanding of your package’s journey with our intuitive trajectory visualization tool. DMSTrack provides a visual representation of your shipment’s movement, making it easy to track progress and anticipate arrival.
Data-Driven Insights: Our comprehensive dashboard empowers you to analyze shipment information based on various metrics, like delivery times and internet access rates. Segment data by country and channel for in-depth analysis and data-driven decision making.

Benefits by Choosing Us

Stop wasting time wondering where your package is. With DMSTrack’s real-time tracking, you can

Save time and reduce stress

Eliminate the need to contact couriers or visit their websites for updates. DMSTrack puts all the information you need at your fingertips.

Stay informed about your deliveries

Get instant notifications and updates factors on your shipment’s progress so you can plan your day accordingly.

Improve shipment management
for businesses

If you manage incoming or outgoing shipments for your business. DMSTrack can streamline your operations by providing a centralized platform for tracking all your packages.

Offers complete tracking transparency across all orders.

Keeps buyers informed, reducing WISMO (Where Is My Order) inquiries.

Identifies inefficiencies in shipping and helps reduce costs.

Supports major e-commerce platforms and shipping carriers.

Reduces manual tracking efforts and automates status updates.

How to Get Started

Getting started with DMSTrack is simple. Businesses can integrate the system with their preferred logistics partners, configure tracking settings, and start monitoring shipments in real time. The solution is scalable, allowing businesses to add more carriers as they grow.