Last Updated: 12 September 2023
  1. Introduction

Welcome to DMSMatrix. This Privacy Policy outlines how we collect, use, and protect your data when you use our app. We are committed to safeguarding your privacy and ensuring the security of your information. By using our app, you consent to the practices described in this policy.

  1. Data Collection

We collect and process the following data:

  • Customer information: Name, address, email, and phone number.
  • Order details: Order history, products purchased, and order status.
  • Store data: Product inventory, shipping information, and transaction details.
  1. Data Use

We use the collected data for the following purposes:

  • To import products and synchronize inventory as requested by users.
  • To automate order processing and provide real-time tracking information.
  • To facilitate seamless integration with marketplaces and carriers.
  1. Data Protection

We prioritize data security and employ industry-standard measures to protect your data:

  • Secure data transmission using encryption technologies.
  • Regular security assessments and updates to safeguard against vulnerabilities.
  • Restricted access to customer data for authorized personnel only.
  1. Compliance Requirements

We adhere to the guidelines for customer data protection and app requirements:

  • We use API version 2022-10 or later and comply with protected customer data requirements.
  • We access and use customer data only as necessary for the app’s functionality.
  • We participate in data protection reviews as required.
  1. Your Choices

You have the right to:

  • Request access to your data.
  • Correct any inaccuracies in your data.
  • Request deletion of your data, subject to legal obligations.
  1. Third-Party Services

Our app may integrate with third-party services. Please review their privacy policies as we are not responsible for their practices.

  1. Contact Us

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at

  1. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant updates.