Last Updated: 27 January 2025

Terms of Service

Welcome to DMSMatrix.com! These Terms of Service (“Terms”) govern your access to and use of our website, software, and services (collectively, “Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Definitions

  • “DMSMatrix,” “Company,” “we,” “our,” or “us” refers to DMSMatrix.com and its affiliated entities.
  • “User,” “you,” or “your” refers to anyone accessing or using our Services.
  • “Services” refer to the products, platforms, and solutions offered by DMSMatrix, including but not limited to DMSVerify, DMSMoveit, DMSCheck, DMSERP, DMSExpress, DMSReturns, DMSIntegrate, DMSMore, DMSWallet, DMSTrack, and DMSDrive.

2. Eligibility You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this requirement.

3. Account Registration & Security

  • You may need to create an account to use certain features.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Use of Services

  • You agree to use the Services only for lawful purposes.
  • You may not attempt to access restricted areas of our systems.
  • You shall not engage in any activity that disrupts or interferes with our Services.

5. Fees & Payment

  • Some Services may require payment of fees.
  • Fees are subject to change, and we will provide notice of any changes.
  • Payments are non-refundable unless otherwise stated.

6. Intellectual Property

  • All content, trademarks, and proprietary rights related to the Services are owned by DMSMatrix.
  • You may not copy, modify, distribute, or use any part of our Services without prior authorization.

7. Data Privacy Your privacy is important to us. Our collection and use of personal data are governed by our Privacy Policy.

8. Termination We reserve the right to suspend or terminate your access to the Services at our discretion if you violate these Terms or engage in prohibited activities.

9. Disclaimer of Warranties

  • The Services are provided “as is” and “as available” without warranties of any kind.
  • We do not guarantee uninterrupted, error-free, or secure access to the Services.

10. Limitation of Liability

  • DMSMatrix is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
  • Our total liability in any matter related to these Terms shall not exceed the amount paid by you for the Services in the last 12 months.

11. Indemnification You agree to indemnify and hold harmless DMSMatrix from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

12. Changes to These Terms We may update these Terms from time to time. Continued use of our Services after changes constitute acceptance of the new Terms.

13. Governing Law & Dispute Resolution

  • These Terms shall be governed by the laws of United Kingdom, China and India.
  • Any disputes shall be resolved through arbitration or courts in United Kingdom, China and India.

14. Contact Information For any questions or concerns about these Terms, please contact us at [info@dmsmatrix.com].